Privacy Policy

This Privacy Policy explains how Levy Coles ("we," "us," "our") collects, uses, discloses, and protects personal data when you visit or interact with https://levycoles.com/ (the "Website") or use our services.

By using the Website or submitting information to us, you consent to the practices described in this Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Personal Data You Provide

You may voluntarily provide personal information when you interact with the Website, including, but not limited to:

• Name
• Email address
• Phone number
• Company name
• Job title
• Mailing address
• Professional information (e.g., industry, role)
• Any other information submitted via forms (e.g., contact/registration forms)

1.2 Automatically Collected Data

When you visit or use the Website, we may automatically collect information through cookies, pixel tags, and similar technologies, such as:

• IP address
• Browser type and settings
• Device identifiers
• Pages viewed and interactions
• Referrer URL
• Time/date stamps
• Usage statistics

1.3 Third Party Sources

We may receive information about you from third parties such as:

• Analytics providers (e.g., Google Analytics)
• Advertising partners
• Social media platforms (when you interact via social logins or share content)

2. How We Use Your Information

We use information for the following purposes:

• To provide, maintain, and improve the Website and services
• To respond to enquiries and fulfil requests
• To communicate with you (e.g., email updates, newsletters, service alerts)
• To personalise your experience
• To analyse Website use and performance
• To protect the rights, property, or safety of Levy Coles and others
• To comply with legal obligations

3. Legal Bases for Processing (Where Applicable)

If you are located in the UK/EEA, our legal basis for processing personal data includes:

• Performance of a contract
• Legitimate interests (e.g., improving services, security)
• Your consent
• Compliance with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage information and improve your experience.

4.1 What Cookies We Use

• Strictly Necessary Cookies – essential for site functionality
• Performance/Analytics Cookies – to understand usage patterns
• Functionality Cookies – to personalise features
• Marketing/Advertising Cookies – to deliver relevant advertising

4.2 Your Choices

Most browsers allow you to control cookies via settings. Disabling cookies may affect functionality.

5. Data Sharing and Disclosure

We do not sell your personal information.

We may share or disclose personal data with:

• Service Providers (e.g., hosting, analytics, email platforms)
• Professional Advisors (e.g., legal, accounting)
• Affiliated Entities
• Legal authorities, if required by law

All third parties are required to protect your personal information and may only use it for permitted purposes.

6. Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their privacy policies independently.

7. International Data Transfers

Your information may be transferred and stored outside your jurisdiction, including countries with different data protection laws. We implement safeguards such as standard contractual clauses where required by law.

8. Data Retention

We retain personal data only for as long as necessary to fulfil purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction or deletion
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent

To exercise rights, contact us at the details below.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system is completely secure.

11. Children's Privacy

The Website is not intended for individuals under 16. We do not knowingly collect or process personal data from children.

12. Changes to This Privacy Policy

We may update this Policy from time to time. We will post the revised version with an updated "Last Updated" date. Continued use of the Website indicates acceptance of changes.